Shipping and Returns
SAMPLE/CLEARANCE SALE ITEMS ARE NOT ELIGIBLE FOR RETURNS AND EXCHANGES
The orders placed in the BIRTHDAY SALE between 15/08/2022 to 22/08/2022 are only eligible for size exchanges.
FREE SHIPPING ACROSS INDIA!
Orders placed in India are catered to by safe and reliable courier companies.
PAYMENT TERMSWe offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders.
We do not offer Cash on Delivery.
We will send an email confirming your order. We would also be happy to track your shipment and will provide you with any assistance you may require post ordering. We will do our very best to update you on the status of the shipment via the email address you would have provided us with.
DELIVERY TIMEWe try our best to ship our pieces to you within 15-20 days. The shipping time for customised orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.
RETURNS & EXCHANGESWe invest a great deal of love and care in the making of each piece. As a company policy we do not provide refund on any product sold. Once the pieces are sold they can be exchanged for replacement or a credit note (provided the aforementioned terms and conditions are met).
DISCLAIMER:
- If a piece is exchanged once, it cannot be exchanged the second time.
- All custom made products are not eligible for returns or exchanges.
- All final sale/sample sale/clearance sale products are not eligible for returns or exchanges.
- All items purchased during offers and sale are eligible only for size exchange.
- International shipments are not eligible for returns or exchange.
HOW TO EXCHANGE/RETURN?
Once your request is approved, please ship out the item/items back to the following address:
Priya Keswani Label
324, Shanker Nagar,
Brahmapuri, Kagdiwada
Jaipur, Rajasthan 302002
Ph- +91 7877897854
EXCHANGE:
If the size doesn’t fit you, we will ship the item/items in the required size 3-4 days after receiving the original item/items.
RETURN:
If the style doesn't suit you and you want to return the pieces, the credit note will be issued after the receipt of returned items.
The cost for shipping the item/items back to us is to be borne by you. When we deliver your corrected pair, we will take care of the shipping.
Please ensure that the product is in its original condition and packaging. Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges. We would require all original papers to be returned with the product.
Priya Keswani Label reserves all rights to inspect the condition of the product before processing any returns or exchanges..
All custom made orders are non-returnable.
INTERNATIONAL ORDERS
- Free Shipping on Orders above INR 15000.
- For International Orders, we can accept the payment through your Debit/Credit cards or Bank Transfer.
- Shipping charges (for orders below INR 15000) are automatically added to your order at the time of checkout.
- International shipments are not eligible for returns or exchange.
- We try our best to ship our pieces to you within 2-4 weeks.
- The shipping time for customised orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners.
- As soon as your package ships, we will email you your package tracking information.
- You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. We have no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.