How to Exchange/Return

RETURNS & EXCHANGES

We invest a great deal of love and care in the making of each piece. As a company policy we do not provide refund on any product sold. Once the pieces are sold they can be exchanged for replacement or a credit note (provided the aforementioned terms and conditions are met).

DISCLAIMER: 
    1. If a piece is exchanged once, it cannot be exchanged the second time.
    2. All custom made products are not eligible for returns or exchanges.
    3. All final sale/sample sale/clearance sale products are not eligible for returns or exchanges.
    4. All items purchased during offers and sale are eligible only for size exchange.
    5. International shipments are not eligible for returns or exchange.


HOW TO EXCHANGE/RETURN?

You must inform us within 7 days of delivery of the product. Please send us an email to alayathestorehouse@gmail.com with order number (your order number starts with PO) and attach an image of the piece purchased.

Once you have mailed us, please ship us the piece back to the following address:

Priya Keswani Label
324, Shanker Nagar,
Brahmapuri, Kagdiwada

Jaipur, Rajasthan 302002
Ph- +91 7877897854

Exchange: If the size doesn’t fit you, please ship us the piece back with a small note of your size requirements. We will ship your piece in the corrected size 3-4 days after receiving the exchanged pieces.

Return: If the style doesn't suit you and you want to return the pieces, the credit note will be issued after the receipt of returned items provided the piece is unworn and intact with all the tags and labels.

The cost for shipping the product back to us is to be borne by you. When we deliver your corrected pair, we will take care of the shipping.

 Please ensure that the product is in its original condition and packaging. Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges. We would require all original papers to be returned with the product.

Priya Keswani Label reserves all rights to inspect the condition of the product before processing any returns or exchanges..

All custom made orders are non-returnable.